Telehealth Psychology for Adults Across Australia

Person-centred telehealth psychology

The Insightful Collective is a telehealth psychology practice for adults across Australia, founded by Clinical Psychologist Georgia McPhan. Sessions are held by video or phone, so you can attend from home or any private space.

Our approach is person-centred and evidence-based, drawing mainly on Acceptance and Commitment Therapy (ACT). We support you to build awareness of your inner experience, respond with intention, and take steady steps toward what matters to you.

We work in the here and now, in a calm and contained space you can access from home. Our aim is to help you make mental wellbeing a consistent, sustainable part of daily life.

Ready to begin, or want to know more first?

Our services

Telehealth psychology for adults

Individual therapy by video or phone in standard 50-minute sessions. Georgia works with adults on concerns such as anxiety, low mood, stress, burnout, perfectionism, sleep difficulties and life transitions, drawing on ACT, CBT, compassion-focused therapy and motivational interviewing. Read about Georgia’s approach.

Clinical supervision for psychologists

Individual telehealth supervision for psychologists at every career stage, including primary and secondary supervision. Supervision is offered by Georgia McPhan, an AHPRA board-approved supervisor. Learn about clinical supervision.

How to get started

  1. Make an enquiry through our contact form, by email or by phone.

  2. Our admin team will contact you to explain how the practice works, including fees, rebates and payment requirements.

  3. You can choose to have a free 15-minute introductory call with Georgia.

  4. If you’d like to proceed, we’ll send an intake form, client agreement and informed consent form, and confirm your booking once they’re complete.

Fees and Medicare rebates

Medicare rebates may be available with a GP referral for psychological support, usually under a Mental Health Treatment Plan. We also see NDIS participants who are self-managed or plan-managed, individuals funded by a WorkCover claim, and clients who claim through private health insurance. For private health insurance, we invoice you directly and you can then seek reimbursement from your insurer, so it’s worth confirming your cover first.

Contact us for details on how to book under NDIS, WorkCover or private health insurance. See current amounts on our fees and rebates page, or read how to get a Mental Health Treatment Plan.

Common questions

Can I see a psychologist without a referral?

Yes. You can book without a referral. Medicare rebates may be available if your GP refers you for psychological support, usually under a Mental Health Treatment Plan. Without a referral you can still attend as a private client, but Medicare rebates won’t apply.

Can I start telehealth psychology without attending an in-person session?

Yes. There’s no requirement for a face-to-face session before starting telehealth. You can begin with a video or phone session from anywhere in Australia. Video sessions use Zoom, and how to join a telehealth session explains how to prepare.

How long are sessions?

Standard telehealth sessions run for 50 minutes. After your first session, your psychologist will recommend a session frequency to suit your goals, and this is reviewed as you go. You can contact us if you need additional sessions.

Do you see clients outside Victoria?

Yes. We see adults across Australia by video or phone. The practice is based in Melbourne, and you can attend from wherever you live, provided you have a private space and a reliable connection.

Have a different question? See our frequently asked questions or get in touch.

Unsure where to start? Begin your mental health journey now, right from home.